Terms of Service

Last Updated: September 2024

THIS AGREEMENT CONTAINS A MANDATORY ARBITRATION CLAUSE AND A CLASS ACTION WAIVER THAT WAIVES YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION. YOU MUST REVIEW THIS DOCUMENT IN ITS ENTIRETY, INCLUDING THE DISPUTE RESOLUTION SECTION BELOW, BEFORE USING THE PLATFORM.

THESE TERMS OF SERVICE GOVERN YOUR USE OF THE WEBSITE, SERVICES, AND EVENTS PROVIDED BY SOUTHERN STANDARD EVENTS & CATERING. PLEASE READ THESE TERMS OF SERVICE CAREFULLY. CAPITALIZED TERMS HAVE THE DEFINITIONS SET FORTH HEREIN. BY COMPLETING THE REGISTRATION PROCESS, CREATING AN ACCOUNT, BOOKING SERVICES, OR OTHERWISE ACCESSING OR USING ANY OF THE PLATFORM AND/OR SERVICES, YOU REPRESENT THAT (1) YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE, (2) YOU ARE OF LEGAL AGE TO FORM A BINDING CONTRACT WITH SOUTHERN STANDARD EVENTS & CATERING ("Southern Standard," "we," "us," or "our"), (3) THE INFORMATION YOU PROVIDED IN CONNECTION WITH YOUR REGISTRATION OR BOOKING IS TRUE, ACCURATE, AND COMPLETE, AND (4) YOU HAVE THE AUTHORITY TO ENTER INTO THESE TERMS OF SERVICE PERSONALLY OR ON BEHALF OF THE BUSINESS ENTITY YOU HAVE NAMED AS THE USER AND TO BIND THAT BUSINESS ENTITY TO THESE TERMS.

1. Overview

These Terms of Service (the "Terms") govern your access to and use of the website, booking platform, and services offered by Southern Standard Events & Catering. By using our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, do not use our services or the platform.

We reserve the right to make changes to these Terms at any time. All changes will be effective immediately when posted. Your continued use of the Platform or our services following the posting of revised Terms means you agree to the changes.

Southern Standard Events & Catering is only providing the platform and services for your business or personal event use. Southern Standard is in no way liable for any disputes, claims, losses, injuries, or damages arising from your relationship with vendors, guests, or other third parties, including reliance on any content or services provided.

2. Definitions

For the purposes of these Terms:

  • "Platform" refers to the website, online booking tools, or any other software provided by Southern Standard for event management.

  • "Services" include event catering, bartending, rentals, and all other services provided by Southern Standard for events.

  • "You" or "User" means the individual or entity accessing or using the Platform or Services.

3. Use of Platform and Services

3.1 Eligibility. You must be at least 18 years old to use the Platform or book services. By accepting these Terms, you represent that you are at least 18 years old. You may not use the Platform if you are a competitor or intending to use it for purposes other than lawful event-related activities.

3.2 Account Ownership. When you create an account or book services, you agree to provide complete, current, and accurate information. You are responsible for maintaining the confidentiality of your account credentials and any actions that occur under your account. Southern Standard is not responsible for unauthorized access to your account.

3.3 Prohibited Uses. You agree not to use the Platform or Services for any illegal activities, including but not limited to fraud, impersonation, or sending unauthorized commercial communications (such as spam). You will not use the Platform to harm, exploit, or endanger others or engage in activities that interfere with the rights of others.

3.4 Modification of Services. Southern Standard reserves the right to modify, update, or discontinue any part of the Platform or Services at its discretion, without notice. We are not liable for any damages resulting from any changes to the Services or the termination of your access.

4. Event Bookings and Payments

4.1 Bookings. Bookings for catering and related services must be confirmed through the platform or directly with our sales team. You will receive a confirmation email with the details of your booking, including the date, time, location, and scope of services.

4.2 Payments. All payments for event services are due according to the terms outlined in your contract. A deposit may be required to secure your booking, and final payment is due before the event date. Failure to pay in accordance with the terms will result in cancellation or delay of services.

4.3 Cancellations. Cancellations must be made within the timeframe outlined in your contract. Refunds for cancellations will be subject to the terms specified in the agreement, and any non-refundable deposits will be forfeited if the cancellation occurs after the specified deadline.

4.4 Refunds. Refunds will be provided only in accordance with the terms of your booking agreement. Southern Standard reserves the right to withhold refunds for services that have already been rendered.

5. Event Responsibilities

5.1 Client Responsibilities. You are responsible for ensuring that the event venue complies with local laws and regulations, including obtaining any necessary permits or licenses. You must also provide accurate guest counts, dietary restrictions, and event details in advance. Failure to do so may result in additional charges or inability to fulfill the services.

5.2 Southern Standard Responsibilities. We will provide the services as agreed in your booking contract. However, Southern Standard is not responsible for any delays, interruptions, or inability to perform due to factors outside of our control, including but not limited to inclement weather, venue restrictions, or third-party vendor failures.

6. Liability and Indemnification

6.1 Limitation of Liability. To the fullest extent permitted by law, Southern Standard is not liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our services or platform. This includes, but is not limited to, loss of profit, event disruptions, or guest dissatisfaction.

6.2 Third-Party Services. If you hire additional third-party services (such as photographers, decorators, or entertainment) through Southern Standard, we are not responsible for any issues or disputes that arise from those services.

6.3 Indemnification. You agree to indemnify, defend, and hold Southern Standard harmless from any claims, liabilities, damages, or expenses (including legal fees) arising from your use of the Platform or Services, or any violation of these Terms.

7. Privacy and Data Protection

7.1 Data Collection. We collect personal data to facilitate your booking and event planning process. By using our Platform or Services, you consent to our collection and use of your information as outlined in our Privacy Policy.

7.2 Data Security. We implement appropriate security measures to protect your personal data. However, no system is entirely secure, and we cannot guarantee the absolute security of your data.

8. Intellectual Property

All content on the Platform, including text, graphics, logos, and images, is the property of Southern Standard or its licensors and is protected by intellectual property laws. You are granted a limited, non-transferable license to access and use the Platform for your event planning needs.

9. Dispute Resolution and Arbitration

9.1 Binding Arbitration. Any disputes arising from these Terms or the Services will be resolved through binding arbitration in the State of Texas, in accordance with the rules of the American Arbitration Association. Both parties agree to forgo the right to a trial by jury or to participate in a class action.

9.2 Class Action Waiver. You agree that any dispute resolution proceedings will be conducted only on an individual basis and not as a plaintiff or class member in any purported class or representative action.

10. Termination

Southern Standard may terminate or suspend your access to the Platform and Services at any time, without notice, for conduct that we believe violates these Terms or is harmful to our business. Upon termination, you are no longer authorized to use the Platform or Services.

11. Miscellaneous

11.1 Severability. If any provision of these Terms is found to be unlawful or unenforceable, it will be severed, and the remaining provisions will remain in full effect.

11.2 Entire Agreement. These Terms, along with our Privacy Policy and any booking agreement you have with us, constitute the entire agreement between you and Southern Standard and supersede any prior agreements or understandings.

11.3 Governing Law. These Terms are governed by the laws of the State of Texas without regard to conflict of law principles.

12. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

Southern Standard Events & Catering
Houston, TX, USA
Email: info@southernstandardhouston.com
Phone: (713) 570-6713